Our goal is for your pet to be excited to come in and you to feel at ease while you’re away. Team members of Red Rover do their very best to work with each pet individually to encourage them to be as happy and as comfortable as possible during their stay, but we need your help so we can focus on the dogs!
Please Call before 7:00 PM if you may arrive outside normal operating hours. If staff cannot reach you by 7:30 PM with numbers provided: Staff will feed your pup (House Food), tuck them into bed and apply appropriate fees. If you call before daycare closes at 7 pm, late fees are applicable at 0.20 cents per minute. If we do not hear from you by 7:00 PM late fees are applicable up to $1 per min late. If we end up tucking your pet into bed without notice, late fees are added on top of boarding charges.